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Our 5 Point Promise outlines our beliefs and the guiding principles that serve as the backbone for each and every client engagement.
Deep Industrial Expertise
INC business solution unit was founded by veterans of the industry in Business management and we continually only add new consultants with solid business / domain knowledge expertise. We believe a critical element for a successful implementation of any Business Solution product is beginning with a complete and unbiased snapshot of a business’s processes and on-going demands. Only because INC’s consultants are seasoned domain expertise there are able to quickly assess how things are done today at your business, and then apply their wide-range of knowledge in similar industry experience enabling a business to take advantage of the many automated and specialized features now available in the business automation tools. Our wide-range of domain experience helps clients closely align with their industry’s best practices utilizing a business solution – maximizing the company’s efficiency and accelerating a return on investment.
Trained, talented team members
INC does not train our business consultants on your time. Our consultants are hired with strong backgrounds in business management, software development ERP and ECM. All new consulting team members are then extensively trained on the products we offer and must pass both rigorous INC’s internal testing as well as obtain various certifications from principle vendor and designations for product expertise. Only then are our consultants and developers ready to work with our customers
Proven procedures
We know businesses want to be efficient in the use of implementation dollars. That's why INC meticulously follows our best practice procedures. Sure, we know everyone claims to have a methodology, but do they use it? We do - and we can prove it! We give every client complete visibility of their project with 24/7 access to our systems, which are updated hourly. By keeping our systems up to date, we reduce the number of hours spent on reporting and in unnecessary meetings. Just as a seasoned pilot goes through a pre-flight checklist, our consultants follow a systematic series of steps that help expose the underlying business requirements, and make sure that all details have been taken care of, and properly communicated. Forget project overruns and last minute surprises. When you choose INC, you’re making the safe choice!
Customer-centric care
Come on in and have a cup of coffee! INC welcomes customers to come visit our state-of-the-art facility anytime - whether it's to work on your data in our customer lab - or for training in our office. We've made our offices customer-centric because our business is customer-centric. Consider us part of your team!
Industry-leading solutions
We know that selecting a business management solution, is a big decision. The right software will improve operations, provide a foundation for growth, and will be embraced by users and administrators for its ease of use. For similar reason we don’t commit ourselves to one vendor. We partner with the best in the industry to get real business value in our relationship. Rest assured that any solution offered by INC’s has been carefully analyzed and is offered with confidence.
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